Privacy Policy

Last updated: 25-11-2025
Rising Sun values your privacy. This policy explains what information we collect, how we use it and how we keep it secure.
1. Information We Collect

We collect the following information when you use our platform:

Personal information

Name, phone number, email address, date of birth and other details you provide during sign up.

Transaction information

Recharge details, bill payments, bank transfers and other service records.

Device and usage data

IP address, device type, browser type, app usage and access logs.

Location data

Used only when required for certain features or fraud prevention.

2. How We Use Your Information

We use your information to

• process transactions

• verify your identity

• improve our website and app

• send alerts and updates related to your account

• prevent fraud and ensure security

• comply with laws and regulatory requirements

We do not sell your personal information.

3. Sharing of Information

We may share your data with trusted third parties such as

• telecom operators

• banks and payment gateways

• service providers who assist in operations

• regulatory or law enforcement agencies when legally required

These third parties are required to protect your information.

4. Data Security

We use encryption, secure servers and monitoring systems to protect your data from unauthorized access. However, no online platform can guarantee 100 percent security.

5. Cookies and Tracking

Our website may use cookies to enhance user experience. Cookies help us remember preferences and improve performance. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You may request

• access to your personal data

• correction of inaccurate information

• deletion of your account where allowed by law

Contact our support team to submit such requests.

7. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect information from minors.

8. Changes to this Policy

We may update this privacy policy when needed. The updated version will be posted on this page.

9. Contact Information

For privacy related questions

Email: info@risingsun.asia